Service

Service & Support Center

Providing support to our distributors and customers.

Service Center

Bearing bush

Bearing bush

Breaker

Breaker

Connecting-rod

Connecting rod

Fuel-Pump

Fuel pump

Fuel-Filter

Fuel filter

Belt

Belt

EP-Alternator

Alternator

EP-Oil-Filter

EP Oil filter

Charger

Charger

Cylinder-Liner

Cylinder Liner

Fuel-Injector-Assembly

Fuel Injector Assembly

Rain-Hat

Rain Cap

Storage-Battery

Storage Battery

Spark Plug

Spark Plug

Oil-Pressure-Sensor

Oil Pressure Sensor

Water-Pump

Water Pump

Service Solution

Diesel Genset: Quick Recovery

①The customer provide pictures and video of the faulty equipment on site, and our engineers will analyze the cause and instruct the customer to troubleshoot the fault.

②Provide spare parts by local distribution, send engineers nearby and provide on-site service.

③Provide spare parts by headquarters, send engineers nearby and provide on-site service.

④Send engineers from headquarters and provide on-site service.

Gas Genset: Quick Response

①Based on the real-time data from the PIM system, our engineers will analyze the cause of failure, and provide solutions.

②The customer provide pictures and video of the faulty equipment on site, and our engineers will analyze the cause and instruct the customer to troubleshoot the fault.

③Through remote use of the unit management program, our engineer can determine the fault type, modify the parameters, and provide solutions.

④We provide on-site services, Comprehensive diagnosis and troubleshooting of the unit, and do customer consolidation training.

PLM SYSTEM

  • Real-time monitoring
  • Fault diagnosis
  • Operating report
  • Periodic maintenance
  • Worksheet

Service Response Time

Mainland, within 100KM → 24H

Mainland, within 200KM → 48H

Mainland, over 200KM → 3D

Abroad → 10D

POWERLINK AFTER SALES

POWERLINK AFTER SALES


We are always by your side, and we can provide you the best experience in sales, services and support whether you are a first-time buyer of PowerLink units or a return client for replacement units, parts or other type of goods, our expertise in the industry will offer you the best support.

TECHNICAL

ENQUIRIES

MEMBER OF OUR TEAM

Not to worry if you have any unsolved technical problems, leave your issues to us and we will provide the answers you need.

POWERLINK NEAR YOU

Having an interest in Power Link Diesel or Gas Generators, CHP units, Lighting Towers or Compressors?

Enter your location below and we will get in touch!

    Name

    Telephone

    Email

    Company Name

    National region

    Demand product

    Never share sensitive information (credit card numbers, social security numbers, passwords) through this form.
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Professional Service For America Market


    Powerlink Energy Inc Co., Ltd, 800 Corporate Drive Suite 214, Ft. Lauderdale, FL 33334

    info@powerlinkworld.us

    Connect with us