①The customer provide pictures and video of the faulty equipment on site, and our engineers will analyze the cause and instruct the customer to troubleshoot the fault.
②Provide spare parts by local distribution, send engineers nearby and provide on-site service.
③Provide spare parts by headquarters, send engineers nearby and provide on-site service.
④Send engineers from headquarters and provide on-site service.
①Based on the real-time data from the PIM system, our engineers will analyze the cause of failure, and provide solutions.
②The customer provide pictures and video of the faulty equipment on site, and our engineers will analyze the cause and instruct the customer to troubleshoot the fault.
③Through remote use of the unit management program, our engineer can determine the fault type, modify the parameters, and provide solutions.
④We provide on-site services, Comprehensive diagnosis and troubleshooting of the unit, and do customer consolidation training.
Mainland, within 100KM → 24H
Mainland, within 200KM → 48H
Mainland, over 200KM → 3D
Abroad → 10D
We are always by your side, and we can provide you the best experience in sales, services and support whether you are a first-time buyer of PowerLink units or a return client for replacement units, parts or other type of goods, our expertise in the industry will offer you the best support.
Not to worry if you have any unsolved technical problems, leave your issues to us and we will provide the answers you need.
Having an interest in Power Link Diesel or Gas Generators, CHP units, Lighting Towers or Compressors?
Enter your location below and we will get in touch!
Powerlink Energy Inc Co., Ltd, 800 Corporate Drive Suite 214, Ft. Lauderdale, FL 33334
info@powerlinkworld.us